Medical Certificates
Open 7 Days A Week
Free On Site Parking
New Patients Welcome
Mixed Billing Options
Request A Medical Certificate
Existing patients only who have attended the clinic in the past 12 months. This form is not for life threatening emergency or urgent help. For emergencies, please call 000
If you are an existing patient of the practice who has attended the clinic within the past 12 months, please contact our reception on (07) 3521 5523 or complete the form below to begin the process. Our doctors will review your request and may contact you to discuss further before issuing a certificate. Medical certificates are privately billed and not eligible for Medicare rebates. An administration fee of between $50–$70 applies to cover processing and your GP’s review of your medical history before issuing the certificate.
How It Works?
If you are an existing patient, please follow the steps below:
Step 1: Firstly, please try to book an appointment online or by calling reception on (07) 3521 5523. A consultation is the most accurate way to assess your health. If there are no doctor appointments available, you can place a request for a medical certificate via our receptionist and it will be added to admin tasks for the doctors to get back to you, if the doctor knows you well or an ongoing matter they may simply do the medical certificate and arrange for another appointment at a later time.
Step 2: If you cannot book an appointment or get through to our receptionist and you are an existing patient, please complete the form below and let us know your issues are and whether you have a future appointment booked. The doctor will review your request and if appropriate your medical certificate can be issued without an immediate face-to-face consultation. Alternatively, a telehealth appointment may be deemed clinically appropriate Please note this is at sole discretion of the doctor, please also note doctor may call you on the same day based on the nature and urgency of the request, your information will also be stored in your patient file which is helpful for retrospective medical certificates
Step 3: Payment for the medical certificate: An invoice will be created once the certificates (these will be emailed to your email on file) are completed and sent to you via Automat as a text message.
Frequently Asked Questions
Still have questions about workplace medical certificates? Here’s the most commonly asked questions we receive from our patients.
What is a workplace medical certificate?
A workplace medical certificate is an official document from a qualified GP stating that you were unfit for work due to illness or injury for a specific period. It’s often required by employers for personal or sick leave.
Can I get a medical certificate for just one day off work?
Yes, absolutely. Even if you were unwell for just a single day, a GP can issue a certificate provided there’s a valid medical reason. Some employers may request it for absences of any length.
Do I need to see the doctor in person to get a certificate?
In most cases, yes, you will need to see a doctor, particularly if it's your first visit or if a physical examination is required. However, telehealth appointments may be an option for existing patients with simple or minor concerns. Please call reception on (07) 3521 5523 if you are unsure.
What about certificates for mental health or stress?
Support for mental health matters too. Our GPs can issue certificates for stress leave or related concerns if it's deemed medically necessary. You will receive the same privacy protections as you would for physical illness.
In addition, we also have an on-site psychologist to assist any patients seeking more than just a certificate.
How long does it take to get a medical certificate?
In-person appointments usually take 10–15 minutes, and certificates are issued on the spot in most cases. If you are booking a telehealth appointment, it can be just as quick, however, we aim to issue all qualifying medical certificates on the same day.
Will the certificate include details of my illness?
No. By default, certificates only state that you were unfit for work and the dates of absence. The nature of your condition remains confidential, unless you specifically request otherwise.
Book Appointment in Narangba
To make an appointment, please call reception or use our online booking system via the button below. You can also visit our contact page to see further details about our location and directions.
Bookings are available from as early as 7AM on weekdays and Saturday. We are also open Sunday mornings, plus late on Monday and Wednesday evenings until 8:00PM.
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Shop 3 & 4, 32-36 Main Street, Narangba QLD, 4504.
Can’t find us? – We are situated across the road from Narangba Train Station next to the Narangba Village shopping complex. Look for signs for Narangba Health Centre and IGA.
Serving patients across Narangba and surrounding Moreton Bay suburbs, including Burpengary, Morayfield, Dakabin, North Lakes, Kallangur, Deception Bay, Caboolture, Petrie, Moorina, Kurwongbah and Mango Hill.
Easy Online Appointment Booking
Narangba Station health Centre uses the AutoMed platform for online appointment bookings.
Patients can also access bookings via the AMS Connect mobile app.
